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For shipping times and general info, please see: FAQs
Orders within Australia:
- Flat Rate Express $6.95 (maximum satchel weight limit 3kg).
- Free Shipping on orders over $150.00 - Australia only! - 3kg satchel limit applies.
- For bulky or heavy
order over 3kg - $12.95 via Registered Parcel Post.
- Please call or email
if you are unsure.
Please note: whilst we
take the upmost care shipping your items, we can not be held responsible for
items that get lost or damaged on route. If you wish to add insurance to your order, please contact us and we will be happy to arrange it (additional charge).
Delivery Instructions:
For your safety and security, please do not ask us to write instructions like "leave package behind flower pot", or "leave at door", as all this does is alert everyone involved in the delivery process that your address is probably unoccupied!
Orders Outside Australia:
For security tracking purposes, overseas orders will only be shipped via Registered Post International (approx.10-14 days) or EMS International Courier (approx. 4-6 days). The cost of these services averages between $19 - $34 for Registered International and $46 - $85 for EMS Courier and is calculated by weight. We will quote the shipping charge via email, and
will not process your order unless you authorise these freight charges by return email.
Please note: whilst we
take the upmost care shipping your items, we can not be held responsible
for
items that get lost or damaged on route. If you wish to add insurance to your order, please
contact us and we will be happy to arrange it (additional charge).
NB: Most liquids and items packed in glass will not be shipped overseas.
Notes On Customs & Import:
We can not accept responsibility for any products ordered which do not meet with the import regulations of another country. You must check with YOUR customs department if you are unsure BEFORE YOU ORDER!
Currency Conversion:
To convert to US$: our price x .7100 (This rate varies daily, and depends on the rate your credit card company uses) e.g.: AUD$65.00 = US$46.15 (65.00 X .7100 = 46.15). In UK currency: AUD$65.00 = UK25.00 approx.
NOTE: We reserve the right to refuse any orders, and will not ship if we can not verify your credit card or address details.
Warning:
Any orders placed using falsified credit card details will be treated as a fraudulent offence and will be passed on to the relevant authorities, along with your IP address, which we record during the order process.
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